1. About Us
Pro-Frame Installations provides window, door, cladding and related installation services throughout the United Kingdom.

2. Website Use

By using this website, you agree:

• To use the website lawfully

• Not to misuse, damage, or interfere with the website

• Not to attempt unauthorised access to systems or data

• Not to copy or reproduce website content without permission

We reserve the right to restrict or terminate access to the website if these terms are breached.

3. Quotations & Pricing

All quotations provided through us directly, email, phone, or surveys are:

• Subject to site inspection where applicable

• Valid for 30 days unless otherwise stated

• Subject to product availability

• Inclusive or exclusive of VAT as specified in the quotation
   

Prices may change due to supplier costs, specification changes, or unforeseen installation requirements.

4. Orders & Deposits
Orders are confirmed only once:

• A signed agreement has been received

• Required deposits have been paid

Deposits may be non-refundable once materials have been ordered or manufacturing has commenced.
5. Installation Services
We aim to complete installations within estimated timescales; however, delays may occur due to:

• Weather conditions

• Supplier delays

• Manufacturing issues

• Access restrictions

• Unforeseen structural issues
   

We will communicate any significant delays as soon as reasonably possible.

6. Guarantees & Warranties

Product and installation guarantees are subject to:

• Manufacturer warranty terms

• Proper maintenance by the customer

• Normal wear and tear exclusions

Guarantees do not cover:

• Accidental damage

• Misuse

• Third-party alterations

• Structural movement outside our control

Full warranty information will be provided upon installation.

7. Website Content
While we make every effort to ensure information is accurate:

• Product colours may vary slightly from on-screen images

• Specifications may change without notice

• Images are for illustrative purposes only

We do not guarantee that website content is always complete, current, or error-free.

8. Intellectual Property
All website content including:

• Logos

• Images

• Graphics

• Text

• Branding

remains the property of Pro-Frame Installations unless otherwise stated.
Content may not be copied, distributed, or reused without written permission.

9. Limitation of Liability
To the fullest extent permitted by law, Pro-Frame Installations shall not be liable for:

• Indirect or consequential losses

• Loss of profits or business interruption

• Website downtime or technical issues

• Reliance on website content

Nothing in these terms excludes liability for death, personal injury, fraud, or any liability that cannot legally be excluded.

10. Links to Third-Party Websites
This website may contain links to third-party websites for convenience. We are not responsible for the content, policies, or practices of external websites.

11. Privacy
Use of this website is also governed by our Privacy Policy and Cookie Policy.

12. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Pro-Frame Installations
Website: www.pro-frameinstallations.co.uk
Email: info@pro-frameinstallations.co.uk